Academic and student services

OFFICE OF THE PRINCIPAL

Purpose/functions

  1. To serve as a senior administrator and institutional leader in helping to accomplish the mission and goals of the institution.
  2. To provide leadership for the development and delivery of essential student affairs and services programs.
  3. To provide leadership in identifying, interpreting and serving student needs.
  4. To develop and articulate to the institution a philosophical framework and mission for student affairs and services.
  5. To develop and maintain an appropriate organizational structure for the delivery of student affairs and services.
  6. To support,  advocate  and  promote  the  needs  and  interests  of  students 
  7. To develop  a   student  affairs  and   services  framework  that  supports  the enhancement of student learning outcomes and success.

Typical activities

  1. To carry out all student affairs and services functions within the ethical framework of the profession and higher education in general. Developing long-range plans, and developing policies accordingly.
  2. Advising and working closely with student leaders to pursue common goals.
  3. Conducting research studies on students and their needs.
  4. Encouraging faculty involvement in student organizations and activities outside the classroom.
  5. Developing rich and diverse learning communities in co-operation with faculty.
  6. Handling appeals from student disciplinary cases.
  7. Working with faculty on projects that enhance student learning outcomes.
  8. Conducting evaluation, assessment and programme review on all units in student affairs and services.
  9. Co-ordinating a comprehensive student activities and organizations program.
  10. Administering essential student affairs and services programmes such as counselling, health, recreation, admission and records, student government, and others.
  11. Conducting institutional and student affairs fund-raising activities.
  12. Serving as a public spokesperson on student needs/welfare matters.

OFFICE OF THE REGISTRAR

Purpose/functions

  1. To serve as the custodian of student registration and other records such as course grades and academic transcripts.
  2. To interact with campus and community organizations and agencies regarding class schedules, registration for and enrolment in classes.
  3. To serve as the official keeper of student academic records.

Typical activities

  1. Having contact  with  all  students  every  academic  term  regarding  enrollment, registration, academic evaluation (grades) and class schedules.
  2. Maintaining contact with every teaching faculty member, academic department, college, school and division of the institution regarding class schedules, registration, grades and student records.
  3. Recording and issuing student performance indicators for completed coursework, e.g. grades, credits. 

OFFICE OF THE ACADEMIC COORDINATORS

Purpose/functions

  1. To assist students in developing educational plans that are consistent with their life goals.
  2. To provide students with accurate information about academic progression and degree requirements.
  3. To assist students in understanding academic policies and procedures.
  4. To help students access campus resources that will enhance their ability to be academically successful.
  5. To assist students in overcoming educational and personal problems.
  6. To identify systemic and personal conditions that may impede student academic achievement and developing appropriate interventions.
  7. To review and use available data about students academic and educational needs, performance, aspirations and problems.
  8. To increase student retention by providing a personal contact that students often need and request, thereby connecting them to the institution.

Typical activities

  1. Helping students understand and comply with institutional requirements.
  2. Providing clear and accurate information regarding institutional policies, procedures and programmes.
  3. Referring students to appropriate resources, on and off campus.
  4. Evaluating student progress towards established goals.
  5. Collecting  and  distributing  data  regarding  student  needs,  preferences  and performance for use in refining or revising institutional/agency decisions, policies and procedures.

LIBRARY

Purpose/functions

  1. To assist students in developing educational plans that are consistent with their life goals.
  2. To provide students with accurate information about academic progression and degree requirements.
  3. To assist students in understanding academic policies and procedures.
  4. To help students access campus resources that will enhance their ability to be academically successful.
  5. To assist students in overcoming educational and personal problems.
  6. To identify systemic and personal conditions that may impede student academic achievement and developing appropriate interventions.
  7. To review and use available data about students academic and educational needs, performance, aspirations and problems.
  8. To increase student retention by providing a personal contact that students often need and request, thereby connecting them to the institution.

Typical activities

  1. Helping students understand and comply with institutional requirements.
  2. Providing clear and accurate information regarding institutional policies, procedures and programs.
  3. Referring students to appropriate resources, on and off campus.
  4. Evaluating student progress towards established goals.
  5. Collecting  and  distributing  data  regarding  student  needs,  preferences  and performance for use in refining or revising institutional/agency decisions, policies and procedures.

OFFICE OF THE GUIDANCE COUNSELOR

Purpose/functions

  1. To educate students and the community-at-large (including parents) on school rules and regulations.
  2. To resolve any conflict in which a student is involved (student vs. student, faculty vs. student, staff vs. student).
  3. To help students use mediation and other alternative dispute resolution methods.
  4. To administer the disciplinary process in a manner that respects the due process rights of students while maintaining the integrity of the institution.
  5. To use student misconduct to educate students on critical issues such as tolerance, good citizenship, substance abuse, and relationship violence.
  6. To educate students on current legal issues related to student conduct.

Typical activities

  1. Explaining the unit’s role through new student/parent orientation programmes.
  2. Training all staff members responsible for the administration of the disciplinary process.
  3. Sanctioning students  responsible  for  misconduct  through  a  trained  university hearing panel comprised of students, faculty and staff.
  4. Advising students on their options in the disciplinary process.
  5. Designing appropriate sanctions to educate students on their behaviour risks.
  6. Implementing sanctions by acquiring the expertise to do so or seeking individuals that possess the expertise.
  7. Holding students  accountable  for  completing  their  educational  sanctions  by assigning additional sanctions to students that failed to complete them.
  8. Training all staff members involved in alternative dispute resolution programmes.
  9. Conducting mediation sessions.

CLINIC

Maintains the following:

  1. Grade School Clinic
  2. High School Clinic

Purpose/functions

  1. To promote and enhance the good health and well-being of students that support student academic success and enhance the quality of campus life.
  2. To offer effective on-campus primary health care and information services at little or no cost to registered students.
  3. To promote student health education, awareness and well-being programmes.

Typical activities

  1. Providing out-patient, primary care with diagnosis, treatment, and consultation on most general health care needs.
  2. Providing specialty clinics for specialized care in dermatology, orthopaedics, minor surgery, gynaecology, internal medicine, ophthalmology, urology, neurology, and other unique treatment modes such as acupuncture.
  3. Conducting women’s and men’s health clinics that provide care and treatment for gender specific problems.
  4. Conducting outreach programmes and learning opportunities that emphasize self- help in achieving and maintaining health.
  5. Providing a  peer  health  counsellor  programme  that  provides  peer  care  and educational counselling for health concerns.
  6. Providing supplemental, affordable health insurance coverage for health care needs that cannot be obtained in the student health clinic such as hospitalization, surgery and some specialized treatments.
  7. Providing information on health issues specifically involving the college age student, e.g. sexually transmitted diseases, stress, diet, depression.

CANTEEN

Maintains these facilities:

  1. Grade School Canteen
  2. High School Canteen
  3. The Hub (High School campus)

Purpose/functions

  1. To provide regular meals for students in the campus
  2. To provide  various  forms  of  food  service  for  other  members  of  the  school community, e.g. faculty, staff, and alumni and their guests.
  3. To provide food service options, e.g. snacks, beverages and carry-out items.
  4. To provide  clean,  safe,  quiet,  efficient  facilities,  and  delivery  of  various  food services at convenient times and places.
  5. To take into consideration the nutritional value of the foods being served and providing the customer with quality nutritional and consumer information.
  6. To provide quality food service at a reasonable price.

Typical activities

  1. Serving a regular daily meal service for students.
  2. Serving snacks, beverages and other food items.
  3. Teaching students and other customers about nutrition and food preparation.
  4. Involving students in the decision-making process about food service, e.g. menu selection, placement of food containers, types of beverage, hours of operation and presentation of food.
  5. Evaluating all food services with input from students and other customers.